Waypoint is operated by Triggers Media LLC, a Texas limited liability company. By creating an account or using Waypoint (the "Service"), you ("you," "your") agree to these Terms of Service.
If you don't agree, don't use Waypoint.
You must be at least 16 years old and able to form a binding contract in your jurisdiction. If you're using Waypoint on behalf of a company or organization, you confirm that you have the authority to bind that organization to these terms.
You're responsible for:
If you suspect unauthorized access to your account, contact us immediately at hello@waypointtravel.ai.
New accounts get a free trial that includes one trip and 25 AI-powered intake actions. The trial ends 30 days after signup, or 7 days after your first trip's end date — whichever is later. After the trial, your account becomes read-only unless you upgrade to a paid plan.
Paid subscriptions (Pro Annual, Pro Monthly, Teams) are billed in advance through Stripe. By upgrading, you authorize recurring charges to your payment method until you cancel.
Subscriptions renew automatically at the end of each billing period unless you cancel at least 24 hours before the renewal date. We do not send pre-renewal reminder emails for monthly plans; we do send reminders before annual renewals.
You can cancel anytime from Settings → Manage subscription in the app. After cancellation, you keep access through the end of your current billing period, then your account becomes read-only.
We offer refunds in two cases:
Outside those cases, payments are non-refundable. We don't pro-rate refunds for the unused portion of an annual plan after the 14-day window.
We may change pricing for new signups at any time. Existing paid subscribers are protected from price increases for at least 12 months from their last renewal — we'll email you 30 days before any price change affects your subscription.
You agree not to:
If you violate these terms, we may suspend or terminate your account without refund.
The trip data, contacts, expenses, recaps, and other information you put into Waypoint ("Your Content") belongs to you. We don't claim ownership.
By using Waypoint, you grant us a limited license to:
This license ends when you delete the content or close your account.
Waypoint uses AI to extract data from emails, screenshots, business cards, and receipts. The AI sometimes makes mistakes — it may misread amounts, dates, or names. Always review what AI extracts before relying on it. You're responsible for verifying the accuracy of any data the AI populates.
The AI Concierge can answer questions and search the web for live information. Information returned may be incomplete or out of date. Verify anything important (flight times, restaurant hours, prices) with the original source.
Waypoint — including the software, designs, copy, name, logo, and brand — is owned by Triggers Media LLC and protected by copyright, trademark, and other laws. We grant you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose. Nothing in these terms transfers ownership of the Service to you.
Waypoint is provided "as is" and "as available." We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the fullest extent permitted by law, Triggers Media LLC and its officers, employees, and contractors are not liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of Waypoint — including missed flights, missed meetings, lost contacts, or lost business opportunities.
Our total liability for any claim arising from these terms or your use of the Service is limited to the greater of: (a) the amount you paid Waypoint in the 12 months before the claim, or (b) $100 USD.
You agree to defend, indemnify, and hold harmless Triggers Media LLC from any claims, damages, or costs (including reasonable attorneys' fees) arising from your violation of these terms or your misuse of the Service.
You can stop using Waypoint at any time. To delete your account, email hello@waypointtravel.ai and we'll process the deletion within 30 days.
We may suspend or terminate your account at any time if:
We may update these Terms of Service occasionally. For material changes, we'll email account holders at least 30 days in advance. Continued use of Waypoint after changes take effect means you accept the updated terms.
These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-law principles. Any dispute arising from these terms or your use of Waypoint will be resolved in the state or federal courts located in Hidalgo County, Texas.
Questions about these terms?